To be checked if game cannot be played normally
Playing a game with a lot of web browser tabs open may cause memory shortages. If this happens, close unused tabs before playing the game.
Deleting the cache files of the web browser may also solve the problem. Please see below for instructions on deleting cache files for each web browser.
How to delete web browser cache files
Internet Explorer 11
  1. Click on the gear icon and select "Internet Options" from the menu that appears.
  2. Click on the "Delete" button in "Browsing History".
  3. Check the "Temporary Internet files and website files" checkbox on.
  4. Click the "Delete" button.
* If the above operation does not work properly, please try "How to reset Internet Explorer" below.
Firefox
  1. Click on "Settings" from the Applications menu.
  2. Click on "Privacy & Security" from the categories displayed on the left side of the screen.
  3. Click on the "Clear Data" button in the "Cookies and Site Data".
  4. Check the "Cached Web Content" checkbox on.
  5. Click the "Clear" button.
Chrome
  1. Click the "Settings" from the menu.
  2. Click on the "Privacy and security" from the categories displayed on the left side of the screen.
  3. Click the "Clear browsing data" in the "Privacy and Security".
  4. Check the "Cached images and files" checkbox on.
  5. Click the "CLEAR BROWSING DATA" button.
Microsoft Edge
  1. Click the "Settings" from the menu.
  2. Click the "Privacy, search and services" from the categories displayed on the left side of the screen.
  3. Click the "Choose what to clear" button in the "Clear browsing dara".
  4. Check the "Cached images and files" checkbox on.
  5. Click the "Clear now" button.
How to reset Internet Explorer
  1. Click on the gear icon and select "Internet Options" from the menu that appears.
  2. Open the "Advanced" tab.
  3. Click the "Reset" button.
  4. Check the "Delete personal settings" checkbox on.
  5. Click the "Reset" button.
* Please note that resetting may affect your ability to browse other sites.
"Halloween Match" Bug Report